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Credit Controller – Bedford

My client, a well established and successful business, have a vacancy for a Credit Controller. Reporting into the Finance Manager, and working as part of a small, but growing finance team, the duties of the Credit Controller will include:

  • Chasing clients by telephone, email and letter to ensure overdue bills are paid within set timescales and collections are maximised in order to achieve monthly targets
  • Liaising with the Sales and Customer Care teams in order to resolve queries and disputes where a debtor is withholding payment
  • Allocation of payments to client accounts in an accurate and timely manner
  • Maintaining a disciplined approach to recovery of outstanding monies, whilst maintaining beneficial, professional relationships with customers
  • Producing and issuing monthly statements to customers on request
  • Management of the monthly Direct Debits, including resolving rejected and cancelled DDs
  • Setting up and processing refunds as and when necessary
  • Setting up new customers on the accounts system
  • Ensuring detailed and up to date notes of customer contacts and status are maintained
  • Managing the invoicing process and making recommendations for process improvements
    Month end reporting
  • Escalating potential debtor problems to management, to enable prompt resolution
  • Management of accounts referred for external debtor collection, including instruction of and liaising with solicitors as appropriate

The successful candidate will have proven experience in Credit Control, be customer focused, target driven and have strong communication and interpersonal skills. My client are keen to interview as soon as possible but will wait for the right candidate.

Job Reference: 11755
Salary: £21,000-£23,000+ Bonus, after probation period
Location: Bedfordshire
Type: Permanent
CALL: 01582 434375
Consultant: Matt Green
Last Updated: 07/03/2018